Herman Miller

Work Smarter, Feel Better with Connected Products

Healthy data-driven insights means happier work environments. OST created the cloud architecture and data analytics platform for the Herman Miller Live OS products. Herman Miller Live OS is a digital cloud-connected furniture system, designed to connect workplaces for the benefit of employee’s wellbeing.

A project in need of a partner

As one of the largest manufacturers in the industry, Herman Miller knows a lot about office furniture. But when they decided to embark on a connected IoT project, they also knew they couldn’t build the solution alone. The technology and strategies needed to connect previously unconnected furnishings would require a partner that could guide the project from concept through support even beyond completion—a true broker of connectivity. They found what they were looking for in OST.

“OST is a fantastic partner!”
– Chris Hoyt, ‎Live OS, Offering Manager

Design, build and run

Building a connected device began with design and that meant creating analytics and cloud infrastructure that kept user needs at the forefront, without sacrificing hardware demands. For Herman Miller, the value came from data collected by truly connected desking. The information gathered also benefits three distinct groups—the end user, the facility managers and ergonomists, and Herman Miller themselves—and is made possible by the architecture and platforms built expressly for them.

Customer Voice

“OST’s work to develop the cloud infrastructure, data analytics, and systems architecture for Live OS has been outstanding. Not only have they helped us to provide our customers with robust, data-driven insights, but they did so in a manner that combined the highest standards for information security with a deep respect for end-user privacy.”

Alex Cammenga

Director of Applied Technology

Turning data into insights

Herman Miller Live OS is a cloud-connected furniture system that includes an app and dashboard to offer better data-based understanding of changing workplace needs. Once the app is paired with any connected desk, Live OS dashboards capture real-time information from sensors throughout the office—to help control operational costs, use space more effectively, and enhance employee health and performance. These insights provide untapped business value and are real differentiators within the industry.

Other Work