Written By

Kiran Patel



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January 2, 2020

Preparing for the New Year: Digital Transformation and more

Digital Transformation 2020

With 2019 behind us and a brand new year upon us, it’s time for your business to tackle digital transformation. At OST, we help you see the bigger picture. To that end, we’ve categorized and curated some of our most popular content in a few key areas to make it easy for you to get up to speed as you set off on your digital transformation journey.

And if you’re looking for a key takeaway, here it is: customers have to be placed at the forefront of your business and product development. Consumers have a world of options available to them, and they will leave your brand to find a better experience at a moment’s notice.

Digital Transformation Essentials

You’ve heard the term digital transformation. But what does it mean? In this article, we begin to lay out the process of digital transformation by examining how it places the customer’s journey at the forefront of innovation, product development, and other business processes.

At the core of change management and transformation is communication. One of the most effective communication strategies, no matter your audience, is storytelling. How are you telling your innovation story?

Connected Products

At OST, we help product and medical device companies design, build, and manage smart, connected products and the infrastructure to support them. This content will help answer questions and prepare you to advance in the connected product space.

Maybe you’re already making connected products. But are you ready to compete? The first step toward developing competitive product offerings is speaking the same language as the customer. That starts with learning the differences between smart products, connected products, and IoT!

Want to take your connected products to the next level? In this downloadable guide, you will discover tips to connect the previously unconnected and create a world of opportunity for your business through connected products. We share our experience, some possible pitfalls you’ll face in product design and development, and how to set  your organization up for long-term success.


Most healthcare organizations are considering options for extending on-premise infrastructure in the public cloud. In this article, we examine the benefits and high-level process considerations for healthcare cloud adoption.

At OST, we understand the gap between traditional systems and the future of IT, and we know that digital transformation is the path to provide an improved patient experience. Read more about Legacy Health’s savings achieved with the cloud in this case study.

Need Help on Your Digital Transformation Journey? Contact OST

With over two decades of success behind us, we have a depth and breadth of expertise that can help your organization thrive in the ever-changing digital world. Start a conversation with one of our experts, or learn more about some of our most popular service offerings at OST.

We look forward to hearing from you!

Blue image of someone writing something on a piece of paper. Text reads “Digital Maturity Assessment”.

Not Sure Where to Start With Smart and Connected Products?

OST’s free digital maturity assessment will provide a deeper understanding of your capabilities and concrete suggestions for next steps.



Stay up-to-date with OST blog posts.

About the Author

Kiran Sood Patel is a content creator at OST with a strong background as a writer and communications professional. She previously served as managing editor of an online community journalism platform in Grand Rapids. And she brings years of additional newspaper reporting experience covering issues in education, business, technology, city government and more. She is passionate about diversity and appreciates sharing her background as an Indian American woman with others.