BAAN SERVICES
Originally, our sole purpose as a company was to meet the technical infrastructure needs of the Baan community. Over the years we have supported over 400 Infor Baan customers around the world with education and technical implementation services. Now, we provide a complete spectrum of Baan services: LN upgrades, implementation services, application development, remote managed services, co-location services, database performance tuning, system optimization, high availability services, disaster recovery.
Go ahead, dream it- we’ve installed every conceivable combination of software version, hardware, operating system, and database. Whether it is a new LN Environment, configuring Oracle RAC for Baan, the intricacies of using WebSphere and Webtop or platform optimization and migration, OST is the most capable organization you will find in the Infor Baan™ community.
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We offer technology services especially to meet the needs of our Baan customers. They include:
Remote Support — We can provide tech support for your business while you’re at your home and we’re at ours. We focus on systems administration, database support, systems monitoring, pro-active maintenance and upgrades, and application assistance.
Application Hosting Services — We offer systems hosting from your office or from our state of the art data center at our corporate office.
Migrations — Moving large quantities of data can be a daunting task. Going from one ERP application to another, from one operating system to another, between different storage platforms or databases, we’ve done it all.
Baan Services — We can confidently say that we know Baan. We’re a world leader in Baan technology, offering everything from base technology design and support to full-scale application implementations.
Consolidation & Virtualization — Our extensive experience with Windows and Unix virtualization technologies gives us an edge when assisting you with large-scale consolidation projects.
High Availability Clustering — We have to say- if we were famous, it would be for this. We’ve mastered every major clustering technology in the market. We’ve implemented it for large enterprises, banks, and a variety of other financial institutions and we can certainly implement it for you.
Systems Monitoring — We specialize in BMC Patrol and have experience in all major monitoring software products.
Enterprise Storage Solutions — Not only do we have an entire practice focused on enterprise storage solutions, but we also have two certified Master SAN architects on staff.
Disaster Recovery Technology Services — We can address every aspect of DR technology planning, design, and implementation. If you are looking for an offsite data center, you have also come to the right place.
OST Technology Solution Centers — When our financial institution customers need extra help, we’re there. We offer product demonstrations, hands-on technical training, proof of concepts, benchmarking, software and hardware evaluations, and general testing and validation.
Comprehensive Asset Management — We use ServeTraxTM, a web-based logistics application, to consolidate all asset, contract and warranty information, making service contract management simple.
Virtual Desktop — We can implement the following in large enterprise environments: VMware Blade, Citrix Desktop Broker, and PC Blade solutions such as HP’s Consolidated Client Infrastructure.
