Coming in 2009:

We are in the process of developing a 1 day Epic Systems Optimization workshop for IT professionals that administer Epic systems so you can enhance your Epic know-how.

Healthcare Technology Services

EPIC TECHNOLOGY SERVICES

System up-time is always important, but in some cases, it can even mean the difference between life and death. We jumped at the chance to meet this need with our unique combo of systems knowledge and roots in healthcare. We conducted a search to find a major software application as complex as the needs of the healthcare industry. Epic Systems rose to the top, a suite of healthcare software for medical records used by many of the top healthcare organizations in the nation.


Our focus on Epic gives you the benefit of working with seasoned OST Epic infrastructure professionals. There are no undersized systems, missed components, or unwanted surprises. OST has perfected the art of sizing, designing, and implementing Epic systems infrastructures for high availability. We understand the unique requirements for Epic and have developed standardized UNIX scripts for failover between servers. These standard scripts result in a superior high availability Epic implementation in half the time compared to other systems integrators. OST has also virtualized Epic server environments resulting in cost savings and efficiency.

Not only do we bring the highest level of professional service to our Epic solutions, we fluently synergize with Epic Systems’ technology group. They are a strong, competent group that prides itself in systems architecture design for new and upgraded Epic implementations. They have excellent insight because of their in-depth understanding of the application and access to Epic developers. They also take a hardware-neutral approach which allows them to be completely objective with their server and storage recommendations.

OST adds value by providing the following technology services which complement Epic’s design recommendations:

  • Review Epic’s infrastructure recommendations providing for a second opinion on the best systems architecture for cost effectiveness, availability, and performance
  • Assist with server and storage vendor selection – OST has extensive experience with Solaris, AIX, and HP/UX as well as an entire practice dedicated to storage including EMC, IBM, NetApp, Hitachi, HP EVA, and HP XP
  • Prepare IBM and HP Epic Systems server configurations and IBM, HP, NetApp, and Hitachi storage configurations to compare pricing, performance, and capabilities without the pressure of OEM involvement
  • Assist with server and storage virtualization recommendations
  • Provide high availability clustering architecture design and implementation services for Epic Systems servers – OST has expert level experience with HACMP, MC ServiceGuard, Real Application Cluster, Sun Cluster and Veritas Cluster Server
  • Offer training and ongoing support for Epic systems administrators
  • Integrate related technologies such as Virtual Desktop and Blade PC’s with thin clients
  • Plan for and implement all technical aspects of disaster recovery for Epic Systems software implementations