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Custom Software Support

Do you have a custom software system that demands attention…and a constant stream of enhancements? We can provide custom application support services that dovetail seamlessly with your business needs.

Building that first version of a custom business system is like buying a house. It’s just the beginning. The system requirements and vision never stop. And if you don’t invest in the support needed to maintain and enhance that system, you’ll begin to lose real value.  

 

Why OST?

We’re here to help customers keep their custom software firing on all cylinders. We search out the business drivers behind your system, then align ourselves to provide skillful support and software development services. We encourage useful feedback between end users and stakeholders by providing on-call support and helpdesk services. And we’ll help manage the backlog of development work tied to the systems we support. We partner closely with our clients to help them prioritize the features they have, while developing software to add new features and enhance the whole system and delivery pipeline.

 

OST can help with these questions, and so much more.

  1. Do you own a custom software system that’s critical to your business?
  2. Are you struggling to maintain it? Has it lost value, but you still believe it’s the key to growing your business?
  3. Looking for ways to shift system maintenance off from an existing team, so they’ll be free to focus on other tasks?
  4. Are you wrestling with a team or vendor that just can’t seem to keep up with your vision?
  5. Want to accelerate the pace of system improvements?

 

Custom Software Support Case Studies

Air-Way Manufacturing approached OST to help bring technology to bear in addressing the evolving needs of their business given a changing competitive landscape.
read more

Custom Software Support Case Studies

Air-Way Manufacturing approached OST to help bring technology to bear in addressing the evolving needs of their business given a changing competitive landscape.
read more