Shape Corp. came to OST looking for a highly customized employee portal. SharePoint wasn’t solving their communication goals globally. They had some unique requirements:
OST recommend a custom intranet solution that would become the ‘umbrella’ to other intranet systems such as SharePoint. We recommended a content management system that supports global publishing of content and allows multiple users to be part of the content publishing process.
OST then integrated with the ERP system to allow for a single sign-on process. We were able to pull content about all employees to help build the corporate directory and employee profile pages.
OST recommend and integrated a secure video hosting service that provided the ability to load and manage the distribution of videos. It also brought additional value because they didn’t have to worry about encoding the video into different formats and the service provides analytics related to how employees were viewing their videos.
OST developed a navigable corporate directory associated with each employee based on the live data in their ERP system. Each employee’s page displays their upline and downline reporting structure (including dotted line reports). The profile pages included key employee data and the ability for each employee to customize their page.
They now have the tools in place to communicate globally in multiple languages and standardize all of their communication. This not only solved a significant communication issue, it also added the ability to discover employees and make them more visible in the content. This helps achieve their corporate goals of creating a family-like culture.