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Global Content Manageable Intranet

Shape Corp. is a global leader in impact energy management systems that protect occupants, pedestrians and vehicles. Headquartered in Grand Haven, Mich., Shape Corp. is a full service supplier providing design, engineering, testing and manufacturing for plastic and metal solutions in North America, Europe and Asia. Shape Corp. is recognized as a pioneer in advanced custom roll forming and injection molding and applies this expertise to energy management systems, in addition to an array of industries including automotive, office furniture, health care, agriculture and more. 
 

The Challenge

Shape Corp. came to OST looking for a highly customized employee portal. SharePoint wasn’t solving their communication goals globally. They had some unique requirements:

  1. They wanted to deliver content globally in in five different languages. They wanted the content to be manageable at corporate and at each regional site.
  2. They wanted a way to publish news and events while building an archive of this content. They also wanted the ability to generate newsletters in both print and email formats from this content.
  3. They have hourly employees who don’t have corporate Active Directory accounts but every employee needs to be able to access the intranet content.
  4. They were concerned about serving videos across the globe without over utilizing their corporate bandwidth and providing a bad user experience for their employees. 
  5.  They want to make the site more social so you could tag / link to people and allow everyone to have an employee profile that they could customize. 
  6. They wanted people to be able to navigate their corporate directory but this data was only stored in the ERP system. 

The Solution

OST recommend a custom intranet solution that would become the ‘umbrella’ to other intranet systems such as SharePoint. We recommended a content management system that supports global publishing of content and allows multiple users to be part of the content publishing process.

OST then integrated with the ERP system to allow for a single sign-on process.  We were able to pull content about all employees to help build the corporate directory and employee profile pages.

OST recommend and integrated a secure video hosting service that provided the ability to load and manage the distribution of videos. It also brought additional value because they didn’t have to worry about encoding the video into different formats and the service provides analytics related to how employees were viewing their videos.

OST developed a navigable corporate directory associated with each employee based on the live data in their ERP system. Each employee’s page displays their upline and downline reporting structure (including dotted line reports). The profile pages included key employee data and the ability for each employee to customize their page. 

Business Benefits

They now have the tools in place to communicate globally in multiple languages and standardize all of their communication. This not only solved a significant communication issue, it also added the ability to discover employees and make them more visible in the content. This helps achieve their corporate goals of creating a family-like culture.

Solutions

Business Strategy and Architectural Consulting Web, Mobile & Desktop Development System Integration

Tech Specs

Microsoft ASP.NET MVC 3

C#

HTML 5 / CSS 3

Microsoft SQL Server

Javascript / JQuery

Wistia (Video Service)

Plex (ERP Integration)

N2CMS (Content Management)